Refund policy

Thinking about a return or exchange? We've got your back!

Remember, keep the packaging and tags intact—items without them can't be returned. Here's the lowdown on our policy:

🌟 Free returns/exchanges within 30 days of getting your order.

🏷️ Tags on, original packaging – that's how we like it!

🚫 Exceptions: discounted items, opened tights, signs of wear, and costumes without all accessories may not be returned.

Ready to make a move? Follow these steps:

👯‍♀️ Costume Items:

• Check with your dance studio ASAP*.
• Get the green light? They'll kick off the return process.
• We'll send you a free shipping label via email.
• Ship it back within 5 business days for a smooth exchange.

💃 Dancewear Items:

• Email "help@barresafe.com" with your deets.
• We'll sort out a free return shipping label for you.

Quick notes:

🔄 Exchanges and refunds processed pronto upon receiving your goods.

🕰️ 7-10 days for a refund to pop up on your card statement.

🚫 No restocking fees.

🏷️ Use our return label within 5 days for easy tracking.

Got questions? We're here at help@barresafe.com or (925) 495-0599.

*Why this? Costumes are a bit tricky, made-to-order, and sometimes hard to snag in busy times. Act fast for a smooth exchange!

Happy dancing! 💃✨